Cookie Policy
Understanding how nureliqon uses tracking technologies to enhance your experience and protect your financial information
Last Updated: February 2025
At nureliqon, we're straight with you about how we track your website usage. This isn't legal jargon for the sake of it—understanding what we collect helps you make informed choices about your financial recovery journey.
We use cookies and similar tracking tech to make nureliqon.com work properly and give you a smoother experience. Some are essential, others help us understand what's working and what isn't. You've got control over most of them, and we'll show you exactly how.
What Are Cookies Anyway?
Think of cookies as tiny notes your browser keeps about your visit. When you come to nureliqon.com, these small text files remember things like your preferences or whether you're logged in. Nothing sinister—just practical tech that's been around since the mid-90s.
They live in your browser, not on our servers. And they can't access anything else on your device. They're specific to our site and contain coded information that only makes sense to our system.
Types of Cookies We Use
Not all cookies do the same thing. Here's what we've got running on nureliqon.com and why each matters for your experience with our financial recovery services.
Essential Cookies
These keep the site functional. Without them, you wouldn't be able to navigate between pages or access secure areas where we discuss your financial situation.
What they do:
- Maintain your session when you're logged into your account
- Remember your security preferences
- Enable core functionality like form submissions
- Protect against fraudulent activity
Functional Cookies
These remember your choices so you don't have to reset preferences every visit. They make the site feel more personal and reduce friction in your experience.
What they do:
- Remember your preferred contact method
- Store your language and region settings
- Recall which educational resources you've viewed
- Keep track of your progress through multi-step processes
Analytical Cookies
We use these to understand how people interact with nureliqon.com. The data helps us spot problems, improve navigation, and make better content decisions.
What they do:
- Track which pages get the most visits
- Measure how long people spend reading resources
- Identify where users encounter difficulties
- Show us which devices and browsers people use
Marketing Cookies
These help us show you relevant content about financial recovery strategies. We don't bombard you with ads, but we do want to share resources that match your interests.
What they do:
- Remember what financial topics you've explored
- Prevent showing you the same information repeatedly
- Help us measure which content resonates with visitors
- Connect your interactions across different sessions
Third-Party Tracking
We work with a few external services that help us understand site performance and user behaviour. These companies have their own cookies—we don't control them, but we've chosen partners who respect privacy.
Analytics providers give us aggregated data about visitor patterns. We see trends, not individuals. No one's tracking your personal financial details through these systems. They're purely for measuring how well our site serves its purpose.
Services We Currently Use
Our analytics platform helps us understand traffic patterns and user journey flows. This shows us where people drop off, which resources get downloaded most, and how people navigate from enquiry to consultation booking.
We also use session recording tech on selected pages. This captures mouse movements and clicks (not keystrokes or sensitive data) so we can spot usability issues. If a form's confusing or a button's hard to find, we need to know.
Managing Your Cookie Preferences
You're not stuck with our defaults. Every modern browser lets you control cookies—block them entirely, delete existing ones, or get prompted before accepting new ones. It's your device, your choice.
Fair warning though: blocking essential cookies will break parts of the site. You won't be able to log in or submit secure forms. Functional and analytical cookies are optional, but they do make things work better.
Chrome
Settings → Privacy and security → Cookies and other site data → Manage cookie preferences
Firefox
Options → Privacy & Security → Cookies and Site Data → Custom settings
Safari
Preferences → Privacy → Manage Website Data → Cookie blocking options
Edge
Settings → Privacy and services → Cookies and site permissions → Cookie configuration
How Long Do Cookies Last?
Depends on the type. Some disappear when you close your browser (session cookies). Others stick around for months or even years (persistent cookies) because they need to remember your preferences long-term.
- Session cookies: Deleted immediately when you close the browser. Used for temporary functions like keeping you logged in during a single visit.
- Short-term cookies: Last anywhere from a few hours to a couple of weeks. Track things like recent page views or temporary preferences.
- Long-term cookies: Can persist for months or years. Remember significant preferences or enable features that require continuity across many visits.
- Analytical cookies: Typically expire after two years. Industry standard for tracking long-term usage patterns without constantly resetting data.
We regularly review what we're storing and clear out cookies that have served their purpose. If something doesn't need to be permanent, we set shorter expiration dates.
Your Rights and Choices
Right to Know
You can ask us what cookies are currently active on your browser and what data they're collecting. We'll explain in plain terms, not tech-speak.
Right to Delete
Clear your cookies anytime through browser settings. This resets your preferences and removes all tracking data associated with your visits.
Right to Opt Out
Block non-essential cookies through browser settings or third-party tools. The site still works—you just won't get the personalised experience.
Right to Portable Data
Request a copy of any preference data we've stored through cookies. Not much there usually, but it's yours if you want it.
Mobile Apps and Other Technologies
If you access nureliqon.com through a mobile device, different tracking tech comes into play. Mobile identifiers work similarly to cookies but are tied to your device rather than your browser.
We also use local storage and similar web technologies that serve the same purpose as cookies but work differently under the hood. They help the site load faster and remember your preferences without constant server communication.
Pixel tags and web beacons track whether emails we send have been opened. This helps us understand which communications are actually useful versus which get ignored. If our recovery strategy updates aren't being read, that's valuable feedback.
Changes to This Policy
We update this policy when we add new tracking technologies or change how we use existing ones. Check the date at the top—if it's recent, we've probably made changes worth reading about.
Significant changes get announced through email if you're an existing client. Otherwise, continuing to use the site after we update this policy means you're okay with the changes. If you're not, reach out and we'll discuss your options.
Questions About Our Cookie Use?
If something here doesn't make sense or you want more details about specific tracking technologies, we're happy to explain. Cookie policies get technical fast—we'd rather have a conversation than leave you confused.